artificial-intelligence
agentic-ai
Cortex Swarm: Upgrading the Traditional IT Operations with Agentic AI
An idea piece: how Digital Workplace Operations teams are structured today, where agentic AI is heading, and how a five-agent swarm can replace the follow-the-sun model — same SLA, 24×7 coverage, multilingual by default, with a hash-chained audit trail any G500 internal-audit team can verify in one click.