Why I built 'Forward Deployed Engineer: AI for the Infrastructure Estate' — course seven on AICademy. FDE method, infrastructure substance: embed with a client, assess the estate, then deliver and govern an AI change behind a human gate, across one accumulating 10-week engagement.
AICademy: six hands-on AI courses and 82 modules built for infrastructure support engineers at GSIs like TCS, HCL and Infosys. The philosophy, the stack, the courses, and why it's different from every AI course online today.
A rebuild log for AICademy: the six upgrades I shipped after a code review — scroll restoration, empty-state removal, lazy loading, a week's-path checklist, catalog wayfinding and worked examples — the two findings I declined, and the performance fix I deliberately left half-done.
A visual guide to AICademy's five hands-on paths — Service Desk, SysAdmin, IT Project Manager, RAG Engineering, and Agentic AI Leadership — and how to pick the one that matches the job you already do.
A technical deep-dive into my IIT Madras Agentic AI capstone: a framework-free customer-support resolution agent with deterministic pre-LLM safety, grounded RAG, guarded tool use, memory — and the live date-arithmetic failure that reshaped its architecture.
Our first build mirrored the org chart. It was the wrong shape. Here's how five recognised agentic design patterns, scored against the same criteria, led to a hybrid recommendation — and what changes in v3.
How I built LumenAI — a local-first, native macOS RSS reader with full-text search, offline reading, and pluggable AI summaries — from an empty folder to a signed DMG in about an hour, with Claude writing every line.
The second chapter of Aether: how a local-first team of IT architecture agents grew from a clean idea into a 13-agent, web-first, self-escalating system — and every bug that shaped it along the way.
An idea piece: how Digital Workplace Operations teams are structured today, where agentic AI is heading, and how a five-agent swarm can replace the follow-the-sun model — same SLA, 24×7 coverage, multilingual by default, with a hash-chained audit trail any G500 internal-audit team can verify in one click.
